The King Richard III Visitor Centre welcomes all visitors, and has some additional support on site for those with disabilities, their helpers and official carers.
For more detailed information, please download our Accessibility Guide.
Visually Impaired Guests
The majority of the exhibition is made up of visual and text panels and includes some video content. Guests are able to bring carers to assist.
A personal guided tour can be arranged for visitors with visual impairment if you contact us in advance of your visit by email or by calling 0116 229 4132.
Hearing Impaired Guests
There is a hearing loop at reception for visitors using hearing aids and guests are able to bring carers to assist them who can enter free of charge.
Some of the exhibits include audio content, and most of these are accompanied by subtitles on screen.
We also have the King Richard III Visitor Centre Assistance App which can be downloaded onto a smartphone or tablet. The app provides transcripts of the audio content in the exhibition, as well as additional information to assist you. You can find out more and download the app here.
BSL guided tours can be arranged but they need to be booked in advance – please contact us in advance of your visit by email or by calling 0116 229 4132 to book this dedicated support.
Wheelchair Using Guests
The exhibition, grave enclosure and White Boar Café have level pathways. There is a fire evacuation lift to access the exhibitions on the first floor. Some areas of the exhibition require the ability to navigate relatively tight angles and doorways, we also have a KRIII wheelchair donated by Shopmobility, that visitors with needs can borrow, please ask at reception.
We have a fully accessible toilet within the King Richard III Visitor Centre. This is located at the back of the building, on the ground floor adjacent to the White Boar Café.
We are also committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Our exhibition and facilities are designed to be as accessible as possible to our disabled guests but if you have suggestions for improvements, please do let us know.
If you need any additional help, please email us or call on 0116 229 4131.
A visit to the King Richard III Visitor Centre will last on average about two hours, most of this time visitors will be required to stand whilst making their way around the exhibition and grave enclosure. However there is seating available in every gallery and contemplative benches in the grave enclosure available for those that need to rest, we also have large seating areas in KRIII’s White Boar Café and the Courtyard (open all year, weather dependent).
Disabled Car Parking: Council-run city centre car parks offer free parking for blue badge holders. These can be found on the council’s car parking web pages. On-street parking for blue badge holders is available at Greyfriars and Applegate.
Shopmobility: Leicester has a free loan service providing scooters, powerchairs and wheelchairs available to anyone who struggles to get around the city centre. Membership is required in order to use the scheme, it is a free scheme and can be used immediately after joining. To become a member you will need two proofs of identity (which include your current address) and two passport sized photographs. Find out more about Shopmobility.
Car Parking: King Richard III is renowned for being the King under the car park, but as a city centre attraction, the King Richard III Visitor Centre does not have any designated parking. However there are many car parks within Leicester city centre, many are close by.
Leicester City Centre has car park signage that updates spaces available at all long stay car parks, with more than 8,500 parking spaces in the city centre organised into Zones.
The nearest long-stay car parks to King Richard III Visitor Centre are in the West & South Zones
Highcross Shopping Centre Rooftop Car Park (LE1 4FY) with 1051 spaces, 70 disabled spaces, 28 family spaces, electric charging facilities, shopmobility, open 24 hours a day.
Highcross Shopping Centre Main Car Park (LE1 4QJ) with 2000 spaces, 109 disabled spaces, 56 family spaces, electric charging facilities, car washing facilities, open 24 hours a day.
Newarke Street Car Park (Sue Townsend Theatre) (LE1 5SN) with 470 spaces, free blue badge parking, open 6:30am to 1am.
There is also an NCP Car Park at St Nicholas Circle (Holiday Inn) LE1 4LF.
Please note that these car parks are not operated by the Visitor Centre and that use of these parking bays are be subject to the terms and conditions of the car park operator.